Last Updated: August 12, 2026
Depending on the service or interaction, Pattern Fold Agency may receive information submitted by a client or user, including Company Name, Business Address, Phone Number, Email Address, Logo, Favicon, Business Timing, About Us information, Mission & Vision, GST Number, PAN Number, Google Maps Link, Social Media Links, Brand Colors, Banner Images, Product or Business Images, and Company Profile documents such as PDFs. We may also receive project requirements, service-related information, communication details, and information necessary to deliver the requested service.
Where a customer dashboard or customer panel is provided, relevant project information, invoices, service information, payment status, support requests, and submitted business information may be associated with the customer's account. Users are responsible for maintaining the confidentiality of their account credentials.
Payments for Pattern Fold Agency services may be processed through applicable third-party payment gateways. Pattern Fold Agency does not store customers' card, UPI, bank account, or other payment credentials. Payment information is handled by the relevant payment gateway according to its own policies and security practices.
Pattern Fold Agency may provide a website chatbot for answering predefined service-related questions. The current frontend chatbot is designed so that chat conversations are not saved or stored by Pattern Fold Agency.
Based on the current website setup, Pattern Fold Agency does not intentionally use Google Analytics, Google Tag Manager, or Google Ads tracking through the website. The current website also does not intentionally use cookies for analytics or advertising tracking. If these technologies are introduced in the future, this Privacy Policy may be updated accordingly.
The website may use Meta Pixel or related Meta technologies for advertising and measurement purposes. Where such technology is used, information may be processed by Meta according to Meta's applicable policies. Users should review the relevant third-party privacy information where appropriate.
Pattern Fold Agency may use a user's provided phone number or other contact information for service-related communication. Promotional communications, where used, should be provided in accordance with applicable consent requirements and may include an appropriate opt-out mechanism.
Information may be used to understand project requirements, prepare and deliver requested services, communicate with clients, create or configure websites and digital products, provide customer support, manage invoices and accounts, process service requests, improve our services, maintain security, prevent misuse, and comply with applicable legal obligations.
Client information and project data are handled separately for the respective client/project. Pattern Fold Agency does not intentionally combine one client's confidential project information with another client's project data for unrelated purposes.
Pattern Fold Agency does not sell, rent, or trade users' personal information to third parties for monetary or similar consideration.
Pattern Fold Agency may use third-party service providers where reasonably necessary to operate the website, provide services, communicate with users, process payments, host systems, provide integrations, or deliver project functionality. Third-party providers may process information according to their own applicable policies. Pattern Fold Agency does not transfer client data to third parties for unrelated commercial sale or trading.
Client-provided information is used primarily for the purpose of providing the requested project or service. Once the relevant project/service is completed and the applicable retention period has passed, Pattern Fold Agency may remove or delete personal or project information, subject to necessary backups, legal requirements, dispute resolution, security requirements, or other legitimate operational needs.
Pattern Fold Agency generally aims to remove or delete relevant customer/project data within approximately 7–14 days after project completion, where such deletion is appropriate. Certain information may remain temporarily in backups during this period or for longer where reasonably necessary for security, legal obligations, dispute resolution, or recovery purposes.
Pattern Fold Agency uses reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure. Accordingly, Pattern Fold Agency does not represent that information can be protected against every possible security incident.
Users may request information relating to their personal data, correction of inaccurate information, or deletion of applicable information, subject to applicable law and legitimate retention requirements. Requests may be submitted by email to help@patternfoldagency.com or, where available, by raising a support ticket through the customer's dashboard.
Pattern Fold Agency is a technology company and its services may be used by startups and business owners of different ages. Some young entrepreneurs may require technology services. We do not intentionally collect personal information from children for unrelated purposes, and any collection or processing involving younger users should be limited to what is reasonably necessary for the requested service and handled in accordance with applicable law. Where legally required, appropriate consent or authorization should be obtained.
Pattern Fold Agency may provide services to clients located outside India. Information relating to international clients may therefore be processed through service providers or infrastructure located in different jurisdictions, subject to applicable law and the terms of the relevant service providers.
Our website may contain links to third-party websites or services, including social media platforms, communication services, payment providers, or other external resources. Pattern Fold Agency does not control the privacy practices of those third parties. Users should review the privacy policies of external services before submitting information to them.
Pattern Fold Agency does not intend to publicly publish private client information as a portfolio item without appropriate permission. Where appropriate, the agency may demonstrate a project or its functionality to prospective clients. Any demonstration should avoid unnecessary disclosure of confidential or personal client information.
Information such as phone numbers and email addresses may be used to communicate about enquiries, projects, payments, support, delivery, updates, and other service-related matters. Users may contact Pattern Fold Agency if they wish to change or update their communication preferences, subject to essential service communications.
Pattern Fold Agency may disclose information where reasonably necessary to comply with applicable law, a valid legal process, governmental or regulatory requirements, protect the rights or safety of users or the company, investigate suspected fraud or abuse, or enforce applicable contractual terms.
Users and clients are responsible for ensuring that information submitted to Pattern Fold Agency is accurate, current, and lawful. If submitted information changes, users should update it through the available customer dashboard or contact the agency.
Pattern Fold Agency Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements, or data practices. The updated policy may be published on this page with a revised Last Updated date. Users are encouraged to review the policy periodically.
For privacy-related requests, users may email help@patternfoldagency.com or raise a support ticket through their customer dashboard where that feature is available.
Pattern Fold Agency Pvt. Ltd.
735/4, Baba Colony, Burari, North Delhi – 110084, India
Email: help@patternfoldagency.com
Website: patternfoldagency.com
By using the Pattern Fold Agency website or submitting information through our services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, Pattern Fold Agency will seek or rely upon the appropriate lawful basis for processing.
